Royal Life Centers at Cascade Heights is proud to hold accreditations by the largest and most widely recognized accrediting bodies in the United States. Our rehabilitation facilities have been through an extensive and ongoing evaluation of our programs. This includes safety policies, management, treatment options, protocols, schedules, guest living arrangements, and therapy practices. This ensures all standards of compliance have gone through an evaluation to verify excellent guest care by a third party.
Our National Accreditations
The Joint Commission
Recognized across the country, The Joint Commission is the largest hospital and medical facility-accrediting body in the U.S. Widely accepted as one of the top accreditations for the treatment industry, meant to establish a standard of performance. TJC only accepts health care facilities that offer the highest quality and safest treatment options in the nation.
Wellbriety is a nationwide movement that provides cultural healing for Indigenous people. This certification, provided by the White Bison organization, seeks to heal the next seven generations of tribal members. Wellbriety means to live a life that is balanced physically, mentally and spiritually for whole person wellness. Royal Life Centers is honored to be a part of the Wellbriety movement, and to join White Bison in serving our tribal members.
CARF is the largest accrediting organization for addiction facilities in the U.S. Specifically, CARF certifies treatment centers based on their level of service with its accreditation process. Proudly accredited by CARF, Royal Life Centers keeps our program up to their standards.
In fact, only 47% of detox facilities in the U.S. reported that they were accredited by CARF and/or the Joint Commission in the Substance Abuse & Mental Health Services Administration’s 2016 National Survey of Substance Abuse Treatment Services. We work hard to maintain our accreditations, so our guests can join the Royal Life Centers family with the confidence that they’ll receive the best addiction treatment and aftercare.
LegitScript is the industry leader in merchant and advertiser certification and monitoring. LegitScript certification demonstrates that Royal Life Centers complies with LegitScript’s certification standards, which helps ensure transparency and compliance with applicable laws and regulations.
NAATP is a nonprofit professional society of top addiction treatment providers in the country. They support their members by providing resources, both clinical and operational, as well as law and policy advocacy. NAATP certification ensures that treatment centers are using the best practices and provide continued support to ensure these standards.
Our State Accreditations
The DBHR or Division of Behavioral Health and Recovery, is another one of our many respected accreditations. Recognized throughout the state of Washington as a mark of excellence, all of our facilities proudly receive this ongoing accreditation. The DBHR regularly checks our policies and procedures to ensure we are following best practices across all of our operations. A thorough review of our facility by DBHR personnel is conducted, making sure client rights and safety procedures are always being observed. Because We Care, we consistently go above and beyond for our guests, always providing the finest in substance use disorder treatment.
The Washington State Department of Health licenses facilities in the state of Washington to provide substance use disorder and behavioral health services safely and effectively. Royal Life Centers is proud to hold licensure from the DOH, once again indicating our ongoing commitment to top of the line care. This extensive process puts our program policies and client care standards under a microscope. The DOH indicates areas in which we excel as well as where we can use improvements. Royal Life Centers is always looking for suggestions, so we value any feedback that we receive that will ultimately improve the guest’s experience.
Adding to our ever-expanding portfolio of accreditations, we are now verified by Psychology Today. Trusted by readers and medical professionals alike, Psychology Today provides up to date information in the field of psychology.
Our Commitment to You
At Royal Life Centers, our priority is always our guests and their well-being. Above all, we consistently strive to provide the highest level of care and commitment to our guests and their families. We do so by staying on top of the latest treatments for substance use disorder, listening and responding to the needs of guests and staff, and maintaining top-notch facilities.
Featured below is a list of the most important questions to ask a treatment facility according to SAMHSA:
Is the program licensed by the state?
Yes, Royal Life Centers is licensed by both the state of Washington and Arizona. It is also one of very few facilities in the country that is dually accredited by the most prestigious health care regulating agencies. Royal Life Centers facilities are accredited by both the Commission on Accreditation of Rehabilitation Facilities (CARF) and Joint Commission on Accreditation of Healthcare Organizations (JCO). All Arizona facilities are licensed by the Arizona Department of Health Services (ADHS). All Washington facilities are licensed by the Department of Health (DOH) and the Division of Behavioral Health and Recovery (DBHR). You can find all of our licensing information here.
What is the staff-to-guest ratio?
The staff-to-guest ratio at Royal Life Centers is 1 staff member for every 2 guests. We strive to ensure that our staff is able to fully observe and meets the needs of each guest we are serving. You can be sure that you or your loved one will feel valued and respected with this much attention and support.
What is the staff like? What is their background? What is their education? Are any of them in recovery?
All qualifying staff are fully licensed through the department of health. Staff consists of licensed, master level and/or professional therapists, registered master level interns, Registered Nurses, Physician Assistants, Doctors, trained administrative staff, and behavioral health technicians with both experience and training in the field of addiction. While Royal Life Centers does not require staff members to be in recovery from drugs or alcohol, our staff members are either in recovery or they have been personally impacted by addiction. All of our staff have sincere dedication and passion for the process of recovery. Each one strives to help guests better themselves while encouraging family members to get the support and knowledge they need to help their loved ones on their journey of recovery.
Is the facility clean, organized, and well-run?
Royal Life Centers believes that organization within your personal life leads to quality recovery. Both staff and guests are required to maintain an organized and clean living environment and workspace. Staff sets the example for guests to model. Both staff and guests are assigned responsibilities to ensure a well run and clean environment. The facility is highly structured and we have specific protocols set in place to keep all facilities operating at the highest standards.
Does the treatment program address sexual orientation, physical disabilities and provide age, gender, and culturally appropriate treatment services?
Royal Life Centers believes in an individualized treatment plan for every guest that walks through our doors. Guests will work both one-on-one with a therapist to determine the specific needs that should be addressed to promote growth. Groups are tailored to each guest’s individual needs. Royal Life Centers empowers guests to develop their own treatment schedule through choosing groups that reflect the issues they are struggling with. Our facility is designed to meet the needs of all guests and we have wheel chair access at all main entrances.
How does the program involve the family in the treatment process?
Royal Life Centers believes that the inclusion of family therapy to the treatment process is essential to success. Families are contacted upon their loved ones admission and each time they successfully complete a phase of the program by our case management team. Therapists will communicate with families once per week during the course of treatment and additionally will provide family therapy when appropriate. Families are encouraged to contact our facility any time there are questions or concerns. We also have websites, family programs and social media groups specifically geared to meet the needs of the family. These outlets provide information, support and a sounding board for any questions or concerns as they arise.
Is there family counseling? Are there services for parents and siblings of a parent? If not, can they refer the family to appropriate services?
Family members are encouraged to attend alcoholics-anonymous meetings in their area while their loved one is seeking treatment at Royal Life Centers. Attending self help groups are an important part of the healing process and assists with the family weekend program offered by Royal Life Centers once per month. Participation in the family weekend will be discussed with the primary therapist during the course of treatment. On an as needed basis, each therapist is equipped to determine the necessity for continued therapy and will then provide the appropriate referrals or contacts.
Is the staff knowledgeable about and willing to consider the use of medication that may help treat addiction?
Royal Life Centers has a full medical staff that is willing to consider alternative treatment methods if the need arises, with the exception of narcotics. Each and every guest is fully assessed by our medical doctor and staff, and then an individualized detox and/or medical regime is established. A history and physical, nursing assessment, and psychiatric evaluation will be completed on each guest to ensure to ensure all medical needs are met. Medication Assisted Treatment, such as Naltrexone, will be offered to those guests experiencing cravings. Our Medical Director and medical staff are available 24/7 to our guests.
To make guests’ transition to our centers as smooth as possible— and to ease guest and family concerns— we’ve put together answers to some of our most frequently asked questions for your convenience. Visit our FAQs page for more questions and answers.
Why Royal Life Centers?
We are a dually-accredited, full-service drug and alcohol detox and treatment facility network. Above all, we commit to treating substance use disorders in the safest, most effective way, from detox to outpatient. We do this by always putting the guest first and by hiring only the most qualified staff, maintaining top-notch facilities, and providing world-class holistic treatment.
What’s holistic treatment?
At Royal Life Centers, we operate on a biopsychosocial/spiritual model, meaning that we collectively treat the mind, body, and spirit. Essentially, holistic treatment is the idea that incorporating multiple modalities of treatment— individual therapy, group counseling, art therapy, and more, for example— is the most effective way of treating mental and/or body disorders.
Royal Life Centers is all about the guest. Our motto is “Because We Care” because we believe the finest care in the industry comes from those who love what they do. As a result, our accreditations wouldn’t be possible without our staff of professionals being passionate about their work.
If you have any questions about our programming or accreditations please feel free to contact us 24/7 to answer any of your questions. We are available at (509)-596-2296. Because We Care.